Where's My Criterion?
- Murdoch
- Joined: Sun Apr 20, 2008 11:59 pm
- Location: Upstate NY
Re: Where's My Criterion?
Boo
(damn new page)
(damn new page)
-
- Joined: Wed Nov 17, 2010 3:49 pm
Re: Where's My Criterion?
How long does this sale last? I'm hoping they'll honor the discount price even they're unable to ship it until the after the end of the sale, as long as one placed his or her order while the sale was officially in effect.
- matrixschmatrix
- Joined: Tue May 25, 2010 11:26 pm
Re: Where's My Criterion?
Amazon's pretty good about that sort of thing, and if the system doesn't do it automatically and you complain to them they'll almost always just do whatever you want them to do.
- dad1153
- Joined: Thu Apr 16, 2009 10:32 am
- Location: New York, NY
Re: Where's My Criterion?
I got one ("Silent Naruse: Eclipse") with two more scheduled for tomorrow ("Double Life of Veronique/Sweet Smell of Success" Blu-rays).domino harvey wrote:Sucka, mine already arrived
- Brian C
- I hate to be That Pedantic Guy but...
- Joined: Wed Sep 16, 2009 11:58 am
- Location: Chicago, IL
Re: Where's My Criterion?
Got a shipping notice from Amazon. Says it's shipped via Ensenda. I've not heard of this service before - anyone with any experience with it?
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm
- ShellOilJunior
- Joined: Tue Apr 28, 2009 7:17 am
Re: Where's My Criterion?
Can't be any worse than Prestige.
- Brian C
- I hate to be That Pedantic Guy but...
- Joined: Wed Sep 16, 2009 11:58 am
- Location: Chicago, IL
Re: Where's My Criterion?
Well, that sucks, especially since I live in an apartment building. Guess I have a Front Step Special coming up at some indeterminate date.
Thanks for the research, dom.
Thanks for the research, dom.
- Brian C
- I hate to be That Pedantic Guy but...
- Joined: Wed Sep 16, 2009 11:58 am
- Location: Chicago, IL
Re: Where's My Criterion?
To follow up on Ensenda, for those wary Amazon customers out there:
1) Estimated delivery was Satuday, April 30. Tracking shows delivery attempted that day @ 12:02 (presumably Pacific time). It appears there actually was a delivery attempt at that time, judging by the caller ID on my phone, but I was not home. No delivery tag left.
2) Another delivery attempt 5/1 - Sunday - at 7:44 AM. No call, no tag.
3) Delivery 5/2 at 3:21 PM. Again, not home, although I had waited around most of the day for delivery. Package not signed for, released by driver in "mail room". Package nowhere to be found, I check building office, lobby, etc. Nothing. So I call Ensenda to ask, and get the now-familiar (to judge by Amazon user feedback here) story of "can't reach the driver right now, but he must have judged that it was safe to just leave it."
Argh.
1) Estimated delivery was Satuday, April 30. Tracking shows delivery attempted that day @ 12:02 (presumably Pacific time). It appears there actually was a delivery attempt at that time, judging by the caller ID on my phone, but I was not home. No delivery tag left.
2) Another delivery attempt 5/1 - Sunday - at 7:44 AM. No call, no tag.
3) Delivery 5/2 at 3:21 PM. Again, not home, although I had waited around most of the day for delivery. Package not signed for, released by driver in "mail room". Package nowhere to be found, I check building office, lobby, etc. Nothing. So I call Ensenda to ask, and get the now-familiar (to judge by Amazon user feedback here) story of "can't reach the driver right now, but he must have judged that it was safe to just leave it."
Argh.
- aox
- Joined: Fri Jun 20, 2008 12:02 pm
- Location: nYc
Re: Where's My Criterion?
Ugh... I will happily give Amazon the $.30 they save on each of my orders if they stop using these shitty delivery services.
- Brian C
- I hate to be That Pedantic Guy but...
- Joined: Wed Sep 16, 2009 11:58 am
- Location: Chicago, IL
Re: Where's My Criterion?
New update: customer service finally got in touch with driver (after I called back), and he left it in the common area. Customer service says they've been dealing with these issues "for a while", and that drivers are told not to leave packages in common areas, "but sometimes they do anyway."
Awesome.
Awesome.
- Tom Hagen
- Joined: Mon Apr 14, 2008 12:35 pm
- Location: Salt Lake City, Utah
Re: Where's My Criterion?
What the hell is Ensenda? It sounds like the name of a new tapas bar you'd read about in your city's free weekly indie paper.
- Napier
- Joined: Wed Nov 03, 2004 9:48 am
- Location: The Shire
Re: Where's My Criterion?
I ordered from the Amazon sale on 4/26. BD's of Kes, White Material, Blow Out and The Red Circle. Still not even a shipping confirmation.
- mfunk9786
- Under Chris' Protection
- Joined: Fri May 16, 2008 4:43 pm
- Location: Philadelphia, PA
Re: Where's My Criterion?
Those are all out of stock, so that's not unusual.
- Napier
- Joined: Wed Nov 03, 2004 9:48 am
- Location: The Shire
Re: Where's My Criterion?
I'm just dying to see Kes!mfunk9786 wrote:Those are all out of stock, so that's not unusual.
- TheGodfather
- Joined: Sun Sep 17, 2006 4:39 pm
- Location: The Netherlands
Re: Where's My Criterion?
Just received my shipping notification from planetaxel.com that the Kiss Me Deadly blu-ray has been shipped.Nice and early.
- Finch
- Joined: Mon Jul 07, 2008 5:09 pm
- Location: Edinburgh, UK
Re: Where's My Criterion?
Took longer than usual but I finally received Zazie dans le Metro and Beauty and the Beast on Blu today. High and Low was shipped yesterday.
- Finch
- Joined: Mon Jul 07, 2008 5:09 pm
- Location: Edinburgh, UK
Re: Where's My Criterion?
High & Low Blu arrived today - will make for a nice double bill with Zazie:weekend viewing sorted!
- bringmesomechemicals
- Joined: Fri Nov 12, 2010 4:21 pm
Re: Where's My Criterion?
I ordered Eclipse Series 5 - Late Ozu during the most recent B&N 50% off sale. It was scheduled to ship on August 17 but then I got a message saying the order was delayed, quickly followed by a cancellation. I was curious and B&N on the website lists the product but says 3-5 weeks to ship. I then checked Amazon to see what their situation was and it says they have only 1 left in stock. Usually, such a warning is accompanied by a reassurance that more are on their way, but this is curiously not the case with Late Ozu. This couldn't possibly be going out of print, could it?
- movielocke
- Joined: Fri Jan 18, 2008 12:44 am
Re: Where's My Criterion?
it could mean that the initial print run of late ozu has finally sold out and criterion will have to press it again.
- TheGodfather
- Joined: Sun Sep 17, 2006 4:39 pm
- Location: The Netherlands
Re: Where's My Criterion?
Good news: Carlos and The Phantom Carriage are shipped. Looking forward to the latter especially.
- Professor Wagstaff
- Joined: Tue Aug 24, 2010 11:27 pm
Re: Where's My Criterion?
Does anyone have suggestions about replacing missing Criterion booklets. I ordered a couple titles in the recent 50% off sale on the website and two of the DVDs came without essays. I've tried emailing Mulvaney three times over the last ten or twelve days about getting new copies and I've been ignored which surprised me. Any advice?
- domino harvey
- Dot Com Dom
- Joined: Wed Jan 11, 2006 2:42 pm
Re: Where's My Criterion?
I've got the same question, now that for the first time in my entire history of buying Criterions I've gotten a booklet-less title. Anyone?Professor Wagstaff wrote:Does anyone have suggestions about replacing missing Criterion booklets. I ordered a couple titles in the recent 50% off sale on the website and two of the DVDs came without essays. I've tried emailing Mulvaney three times over the last ten or twelve days about getting new copies and I've been ignored which surprised me. Any advice?
- swo17
- Bloodthirsty Butcher
- Joined: Tue Apr 15, 2008 10:25 am
- Location: SLC, UT
Re: Where's My Criterion?
I always eventually get a response emailing mulvaney@criterion.com, but last time I tried I think it took two follow-up emails (each a few weeks apart) before someone finally acknowledged me. You might also just try getting a replacement copy from wherever you got the first one. If it's B&N, call their customer service line. I resolved an issue with them just this morning, after about a 15 minute wait time, and they're sending me a replacement by express shipping.
- Professor Wagstaff
- Joined: Tue Aug 24, 2010 11:27 pm
Re: Where's My Criterion?
After a few weeks without response, I posted my plea for help on the Criterion Facebook page and had a Mulvaney email within the next few hours and my booklets within days.domino harvey wrote:I've got the same question, now that for the first time in my entire history of buying Criterions I've gotten a booklet-less title. Anyone?Professor Wagstaff wrote:Does anyone have suggestions about replacing missing Criterion booklets. I ordered a couple titles in the recent 50% off sale on the website and two of the DVDs came without essays. I've tried emailing Mulvaney three times over the last ten or twelve days about getting new copies and I've been ignored which surprised me. Any advice?