Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

Latest news on Arrow Video and Arrow Academy releases. Lists and polls are STRONGLY discouraged.

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The Elegant Dandy Fop
Joined: Thu Dec 09, 2004 3:25 am
Location: Los Angeles, CA

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#976 Post by The Elegant Dandy Fop » Mon Oct 18, 2021 1:42 pm

Wish they were still doing this through DiabolikDVD. Sort of don't want to deal with the hassle of Arrow's site for this.

Glowingwabbit
Joined: Wed May 01, 2013 1:27 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#977 Post by Glowingwabbit » Mon Oct 18, 2021 1:57 pm

So I guess no Second Run titles in these sales for US customers then?

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brundlefly
Joined: Fri Jun 13, 2014 12:55 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#978 Post by brundlefly » Mon Oct 18, 2021 2:01 pm

Did everyone else's wish list get deleted in the site changeover as well? That couldn't be good for business.

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swo17
Bloodthirsty Butcher
Joined: Tue Apr 15, 2008 10:25 am
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Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#979 Post by swo17 » Mon Oct 18, 2021 2:04 pm

Glowingwabbit wrote:
Mon Oct 18, 2021 1:57 pm
So I guess no Second Run titles in these sales for US customers then?
Well, practically no Arrow titles either!

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Boosmahn
Joined: Mon Sep 04, 2017 10:08 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#980 Post by Boosmahn » Mon Oct 18, 2021 2:20 pm

Are the regular prices for non-UK customers a glitch? If not, that's a massive middle finger to international customers.

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yoloswegmaster
Joined: Tue Nov 01, 2016 3:57 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#981 Post by yoloswegmaster » Mon Oct 18, 2021 2:25 pm

Boosmahn wrote:
Mon Oct 18, 2021 2:20 pm
Are the regular prices for non-UK customers a glitch? If not, that's a massive middle finger to international customers.
I doubt it's a glitch. They are probably trying to get people to buy from their U.S site or from Zavvi.

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Boosmahn
Joined: Mon Sep 04, 2017 10:08 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#982 Post by Boosmahn » Mon Oct 18, 2021 2:33 pm

That's... not good. Unless they revert that in the future (due to lower sales), I'll order directly from them a lot less frequently.

Indicator it is!

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Dr Amicus
Joined: Thu Feb 15, 2007 10:20 am
Location: Guernsey

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#983 Post by Dr Amicus » Mon Oct 18, 2021 2:51 pm

Regular prices showing for me in Guernsey too. Which is more than a tad annoying...

ryannichols7
Joined: Mon Jul 16, 2012 2:26 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#984 Post by ryannichols7 » Mon Oct 18, 2021 3:04 pm

why not just have a zavvi or Amazon link for international customers ready to go on their site, that's literally what they're telling any buyer right now

not including second run for international customers is asinine

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swo17
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Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#985 Post by swo17 » Mon Oct 18, 2021 3:16 pm

Dr Amicus wrote:
Mon Oct 18, 2021 2:51 pm
Regular prices showing for me in Guernsey too. Which is more than a tad annoying...
I think you need to have UK selected for both "Shipping to" and "Region & Language" in the settings box in the upper right corner of the page. Then you'll see the discounted prices. But as a US customer, I can only get discounted prices from the US version of the site, and they only seem to have set up pages for like 0.5% of their catalogue

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Finch
Joined: Mon Jul 07, 2008 5:09 pm
Location: Edinburgh, UK

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#986 Post by Finch » Mon Oct 18, 2021 6:41 pm

Their geo blocking of global customers for the UK sale lost them another direct customer, and their website was already putting me off with the last order I made on there (months prior to their migration) when I had to switch to Chrome to be able to process an order in the first place. So I went to Zavvi instead and got Graveyard of Honor, Gamera The Hisei era and Irezumi with 40% off.

Zavvi also seem to be the only option left now for Second Run titles for anyone outside the EU (or do SR ship internationally?). Curses on HMV for not shipping abroad.

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senseabove
Joined: Wed Dec 02, 2015 3:07 am

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#987 Post by senseabove » Mon Oct 18, 2021 6:49 pm

Finch wrote:
Mon Oct 18, 2021 6:41 pm
(or do SR ship internationally?)
Yes, they do. I've ordered direct from Second Run before.

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Finch
Joined: Mon Jul 07, 2008 5:09 pm
Location: Edinburgh, UK

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#988 Post by Finch » Mon Oct 18, 2021 7:03 pm

Thanks!

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yoloswegmaster
Joined: Tue Nov 01, 2016 3:57 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#989 Post by yoloswegmaster » Tue Oct 19, 2021 9:01 am

Non-UK customers can now be a part of the sale on the UK site. It turns out that the region-lock was due to a technical error that happened when they migrated over to the new website.

Nw_jahrles
Joined: Fri May 11, 2018 1:52 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#990 Post by Nw_jahrles » Tue Oct 19, 2021 12:14 pm

A simple statement on social media would have gone a long way towards toning down the venom that was directed at them yesterday when non-Region B customers were locked out. There seems to be a lot of skepticism that The Hut Group is going to maintain Arrow’s level of quality.

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TraverseTown
Joined: Tue Nov 18, 2014 4:38 am

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#991 Post by TraverseTown » Tue Oct 19, 2021 4:48 pm

Is there a reason so many titles aren't on the Arrow US site? I get why not everything is part of the sale, but I wanted to include The Bloodhound in my order and it's not on there for some reason, even though it's not a limited edition and is in stock elsewhere.

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swo17
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Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#992 Post by swo17 » Tue Oct 19, 2021 5:22 pm

They just barely set up the US site and it's been that meager from the beginning. It doesn't have anything to do with general availability

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TMDaines
Joined: Wed Nov 11, 2009 1:01 pm
Location: Stretford, Manchester

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#993 Post by TMDaines » Tue Oct 19, 2021 5:36 pm

Nw_jahrles wrote:
Tue Oct 19, 2021 12:14 pm
A simple statement on social media would have gone a long way towards toning down the venom that was directed at them yesterday when non-Region B customers were locked out. There seems to be a lot of skepticism that The Hut Group is going to maintain Arrow’s level of quality.
I don’t think you realise how good you have it being able to even order directly from most UK labels at competitive rates. US labels generally pretend non-US customers aren’t worth even recognising.

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Finch
Joined: Mon Jul 07, 2008 5:09 pm
Location: Edinburgh, UK

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#994 Post by Finch » Tue Oct 19, 2021 7:28 pm

Some communication that the sale wasn't meant to be locked would have been appreciated though (and I do wonder if that was really the case or if they changed tack once the backlash started). Ah well, next time I know better and be patient. Arrow's delivery charges are steep at 10 pounds so it'd have been nice to be able to combine yesterday's haul at Zavvi with the Imamura set and The Mad Fox at Arrow today and make the delivery fee a bit more palatable.

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TMDaines
Joined: Wed Nov 11, 2009 1:01 pm
Location: Stretford, Manchester

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#995 Post by TMDaines » Sat Oct 23, 2021 8:12 am

Anyone else received the wrong order from Arrow? Got about 8 discs here all of which aren’t mine! Frustratingly I have my packing slip!

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Paul Moran
Joined: Wed Nov 03, 2004 1:06 pm
Location: UK

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#996 Post by Paul Moran » Sat Oct 23, 2021 10:37 am

I ordered seven Blu-rays, and they arrived today by RM48 "Signed For" - all correct.
I'm still waiting for a shipping email, though. According to their "We've received your order" email:
This email is an acknowledgement of receipt of your order. Your contract to purchase these items is not complete until we send you an email confirming that the items have been dispatched to you.

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swo17
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Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#997 Post by swo17 » Sat Oct 23, 2021 12:16 pm

TMDaines wrote:
Sat Oct 23, 2021 8:12 am
Anyone else received the wrong order from Arrow? Got about 8 discs here all of which aren’t mine! Frustratingly I have my packing slip!
That happened to me once a few years ago. It's a simple error to resolve if you reach out to them. In my case they told me just to keep the extra copies, though my order was smaller and sending them back would have required international shipping

ryannichols7
Joined: Mon Jul 16, 2012 2:26 pm

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#998 Post by ryannichols7 » Sat Oct 23, 2021 1:14 pm

this morning I got a "we're sorry for the delay" email for my order

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Finch
Joined: Mon Jul 07, 2008 5:09 pm
Location: Edinburgh, UK

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#999 Post by Finch » Sun Oct 24, 2021 11:49 pm

Went back one more time and got King of New York UHD, The Hired Hand BD, Second Run's BD of The Ear and Third Window Films' BD of The Taste of Tea.

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TMDaines
Joined: Wed Nov 11, 2009 1:01 pm
Location: Stretford, Manchester

Re: Arrow: Cheapest Prices/Best Places to Buy/Pre-Orders/Deals

#1000 Post by TMDaines » Tue Oct 26, 2021 2:28 pm

swo17 wrote:
Sat Oct 23, 2021 12:16 pm
TMDaines wrote:
Sat Oct 23, 2021 8:12 am
Anyone else received the wrong order from Arrow? Got about 8 discs here all of which aren’t mine! Frustratingly I have my packing slip!
That happened to me once a few years ago. It's a simple error to resolve if you reach out to them. In my case they told me just to keep the extra copies, though my order was smaller and sending them back would have required international shipping
Utterly infuriating right now. Just getting template responses from customer service with an incorrect/dead url to generate a return label to return the items and no reference to my actual order. I will be contacting my credit card provider by the weekend.

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