Page 60 of 78

Re: Criterion Collection Store

Posted: Tue Mar 14, 2023 5:01 pm
by fiendishthingy
Their order support FAQ says that “shipping fees, sales tax, and gift certificates do not count toward the loyalty program.”

Re: Criterion Collection Store

Posted: Wed Mar 15, 2023 1:04 am
by MV88
The gift cards have always been sent out the day before the flash sale, correct? Assuming that holds, I’m surprised that not only are they doing it on a Wednesday this time but that it’s also the same day as the new announcements (unless those are being postponed?).

Re: Criterion Collection Store

Posted: Wed Mar 15, 2023 1:06 am
by swo17
When that happens, doesn't the code usually come in an email teasing the sale?

Re: Criterion Collection Store

Posted: Wed Mar 15, 2023 1:07 am
by ryannichols7
MV88 wrote: Wed Mar 15, 2023 1:04 am The gift cards have always been sent out the day before the flash sale, correct? Assuming that holds, I’m surprised that not only are they doing it on a Wednesday this time but that it’s also the same day as the new announcements (unless those are being postponed?).
there was no "clock" post on social media, which they historically do the night before a flash sale. they would be fools to not do it the week of the Lynch title, I would be really shocked if its anything but next Tuesday

Re: Criterion Collection Store

Posted: Wed Mar 15, 2023 1:16 am
by MV88
Ah, so I’m guessing the gift cards were sent out in error then, but the fact that it even happened is probably a good sign that the sale is indeed happening soon (the 21st looking very likely now).

Re: Criterion Collection Store

Posted: Wed Mar 15, 2023 5:19 am
by goblinfootballs
Corrected codes were sent out later, and gift cards are not always sent out the day before a sale.

I figured they wouldn't do a flash sale that would end on an announcement day as much as they'd wait for Inland Empire.

Re: Criterion Collection Store

Posted: Mon Mar 20, 2023 10:29 pm
by FrauBlucher
Has anyone received an email?

Re: Criterion Collection Store

Posted: Mon Mar 20, 2023 11:38 pm
by What A Disgrace
I got mine. The sale is officially on for tomorrow, at noon ET.

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 12:32 am
by FrauBlucher
Image

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:22 pm
by pzadvance
What are the odds they’ll confirm my order and update my reward points in time for me to use the resulting $50 reward certificate on another order before the sale closes?

Do they typically hold back order confirmations during a busy sale day?

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:25 pm
by FrauBlucher
They confirmed my order at 12:05.

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:25 pm
by swo17
I received a $50 certificate at the same time as my order confirmation, within 5-10 minutes of placing my order at the start of the sale

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:29 pm
by FrauBlucher
That's pretty generous that they allow the $50 reward certificate to be used for same sale

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:33 pm
by pzadvance
Glad i checked! Turned out i input some incorrect card info so it was on hold. All confirmed now!

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:43 pm
by Finch
I only went for Cure and After Life since I need to ring fence monies for next month for the Mexico Macabre set and the UK Texas Chainsaw Massacre 4k as well as $50 for the upcoming Kino sale.

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 7:46 pm
by goblinfootballs
Going on 3.5 hours with no confirmation email, order listed as pending on my dashboard.

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 8:14 pm
by Finch
FWIW, the confirmation email for my order dropped within two minutes of me placing my order. Hope they can sort it out for you.

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 8:36 pm
by therewillbeblus
Also the $10 promo code that didn’t work initially last week worked when I re-entered it manually with today’s order, even though it showed up as invalid already punched in my cart. Maybe a glitch others can benefit from?

Re: Criterion Collection Store

Posted: Tue Mar 21, 2023 10:58 pm
by dwk
Odd, it took about 6 hours for my confirmation email to arrive.

Re: Criterion Collection Store

Posted: Wed Mar 22, 2023 12:37 am
by MV88
Hmm. To those of you who received your confirmation emails hours later, when did you place your orders? I placed mine at 12:11 p.m. EST and received the confirmation email just 7 minutes later, so I’m wondering if the emails started going out slower later into the afternoon.

Re: Criterion Collection Store

Posted: Wed Mar 22, 2023 12:47 am
by fiendishthingy
I ordered shortly before 8 PM and received my confirmation email immediately, though maybe things had slowed down by that point.

Re: Criterion Collection Store

Posted: Wed Mar 22, 2023 12:51 am
by brundlefly
Placed my order at around 12:15pm Eastern, received my $50 gift card at 12:24pm, received my order confirmation at 6:45pm.

Right after placing my order, I went back to the site add something to my wish list, and search capabilities seemed to be down. So maybe I hit the eye of the hiccup.

Re: Criterion Collection Store

Posted: Wed Mar 22, 2023 1:24 am
by dwk
I ordered about 10 minutes after the sale started and, as I said, did not get a confirmation until 6 hours later.

Re: Criterion Collection Store

Posted: Wed Mar 22, 2023 1:35 am
by therewillbeblus
Ordered around 4 and got everything immediately - probably an issue with traffic at the start, which is nothing new (even if this particular glitch is)

Re: Criterion Collection Store

Posted: Wed Mar 22, 2023 1:47 pm
by Cash Flagg
therewillbeblus wrote: Tue Mar 21, 2023 8:36 pm Also the $10 promo code that didn’t work initially last week worked when I re-entered it manually with today’s order, even though it showed up as invalid already punched in my cart. Maybe a glitch others can benefit from?
My $10 code is still incorrectly stating that it’s been used.