Where's my MoC?

Message

AK · #601 Post by AK » Tue Nov 13, 2012 2:32 am

No if you ordered from Amazon it'll still be shipped around/on the release date of 26th November.

I recommend ordering directly from Eureka. http://www.eurekavideo.co.uk/offers/new.html

Thanks! Cancelled my pre-order of Jean on Amazon and immediately ordered it from Eureka. Thanks for the tip!

EddieLarkin · #602 Post by **EddieLarkin** » Tue Nov 13, 2012 6:09 am

AK wrote:
No if you ordered from Amazon it'll still be shipped around/on the release date of 26th November.

I recommend ordering directly from Eureka. http://www.eurekavideo.co.uk/offers/new.html
Thanks! Cancelled my pre-order of Jean on Amazon and immediately ordered it from Eureka. Thanks for the tip!

I got my copy this morning, some two weeks before release! She's a real beaut.

AK · #603 Post by AK » Tue Nov 13, 2012 2:32 pm

EddieLarkin wrote: I got my copy this morning, some two weeks before release! She's a real beaut.

I bet! Mine should arrive next week. I've been drooling over the images on their Facebook page in the meantime.

#604 Post by **swo17** » Wed Nov 14, 2012 1:22 pm

Eureka newsletter wrote:If you ordered The Passion of Joan of Arc from us we're happy to let you know that these have all now shipped so keep an eye on your mail box for an incoming delivery if it hasn't arrived with you already.

Brianruns10 · #605 Post by **Brianruns10** » Wed Nov 14, 2012 4:17 pm

I ordered Joan of Arc through Eureka, but I live in the States. Anyone who's been in a similar situation know how long I might expect to wait to receive?

#606 Post by **swo17** » Wed Nov 14, 2012 4:33 pm

1-3 weeks from when it shipped?

L.A. · #607 Post by **L.A.** » Thu Nov 15, 2012 8:23 am

My copy of The Passion of Joan of Arc (dual format steelbook version) arrived just a few minutes ago.

AK · #608 Post by AK » Thu Nov 15, 2012 10:24 am

Wow! Couldn't have been happier today when after work checked the mail and found out Jean had already arrived! What a beautiful release - pictures really don't do it justice, and I was pleasantly surprised by the quality of the slipcase. It's sturdy, and I mean "Tom-Waits-Orphans-set" sturdy.

Also want to take the time to applaud the great people at Eureka; I ordered the steelbook on Tuesday, and it arrived today (they said it would take a week or so). Fastest shipping I've experienced - take note that I live in Finland, and Amazon.co.uk orders usually take a week or so to arrive. Brilliant!

#609 Post by **mfunk9786** » Thu Nov 15, 2012 11:11 am

Jean?

AK · #610 Post by AK » Thu Nov 15, 2012 11:29 am

mfunk9786 wrote:Jean?

Yeah...

Now that I think of it, I most certainly could have been happier had it been Jean instead.

Zot! · #611 Post by **Zot!** » Thu Nov 15, 2012 4:12 pm

First it was oldsheppard's shoes and now AK's jeans, you guys just love ecommerce.

Drucker · #612 Post by **Drucker** » Mon Nov 19, 2012 8:00 pm

My Passion of Joan arrived today in New Jersey. Looks absolutely glorious, didn't realize just how deluxe the packaging would be. Going to have to spend a full day with it and Die Nibelungen during the holiday this weekend.

Felix · #613 Post by **Felix** » Wed Nov 21, 2012 11:58 am

Wish I could share in the praise for Eureka's customer service but they have now sent me two out of three wrong discs. Firstly they sent me the steelbook for Cleopatra (and I loathe steelbooks), and now they have sent me the DVD of Joan of Arc instead of the Blu-Ray. I'm sticking with Amazon in future.

#614 Post by **swo17** » Wed Nov 21, 2012 12:26 pm

Have you contacted them to sort it out? (kevin@eurekavideo.co.uk)

Felix · #615 Post by **Felix** » Wed Nov 21, 2012 12:49 pm

swo17 wrote:Have you contacted them to sort it out? (kevin@eurekavideo.co.uk)

Didn't have that mail address, for which my thanks, but I have contacted customer services.

I also note that the prices now are cheaper than they were on pre-order, £2 for Niebelungen and £1 for Joan, unless I missed the pre-order for the former, not 100% sure on that, though I am on Joan.

vsski · #616 Post by **vsski** » Wed Nov 21, 2012 12:50 pm

Felix wrote:Wish I could share in the praise for Eureka's customer service but they have now sent me two out of three wrong discs. Firstly they sent me the steelbook for Cleopatra (and I loathe steelbooks), and now they have sent me the DVD of Joan of Arc instead of the Blu-Ray. I'm sticking with Amazon in future.

I used to order all my discs from MOC but after some never arrived (twice) - although they did send them to me eventually - I switched to Amazon. But I have to say that living in the States this proved to be a bad decision. No disc ever got lost, I have to give them that, but in the last 3 months only 1 out of 7 packages arrived undamaged - and by that I mean the disc package itself being damaged.

I'm going back to MOC, at least I know that what I get arrives in one piece (at least it did in the past) and their service has been second to none.

Felix · #617 Post by **Felix** » Wed Nov 21, 2012 1:01 pm

OK, full marks to Eureka for getting back to me and resolving the issue.

zeroman987 · #618 Post by **zeroman987** » Wed Nov 21, 2012 6:16 pm

I got my Passion today in Chicago. The package looked like it had been left out in the rain for a week, but the beautiful slipbox and blu-ray case were completely undamaged!

RossyG · #619 Post by **RossyG** » Fri Nov 23, 2012 12:53 pm

zeroman987 wrote:I got my Passion today in Chicago.

Who was the lucky girl?

#620 Post by **Finch** » Sat Nov 24, 2012 9:01 am

Received Floating Weeds & Gate of Hell today, along with the Universal Monsters set, and Southern Comfort. Nice way to start the weekend!

bdsweeney · #621 Post by **bdsweeney** » Mon Nov 26, 2012 12:29 am

Any Aussies yet received their The Passion of Joan as ordered from Eureka?

It was ordered on the 16 November.

Just curious, that all ...

Forrest Taft · #622 Post by **Forrest Taft** » Tue Jan 29, 2013 12:12 pm

Receive the Kubrick and the von Sternberg today after a slight detour: the package is stamped "Missent to Taipei"!

NABOB OF NOWHERE · #623 Post by **NABOB OF NOWHERE** » Tue Jan 29, 2013 1:10 pm

RobertAltman wrote:Receive the Kubrick and the von Sternberg today after a slight detour: the package is stamped "Missent to Taipei"!

Was it due to a typo?

Forrest Taft · #624 Post by **Forrest Taft** » Tue Jan 29, 2013 2:05 pm

No typo. I'm gussing Royal Mail shipped this to the wrong country. Pretty impressive that they managed to mistake Norway for Taiwan though, but I used to work for the Norwegian postal service during my holidays, and have come across plenty of mail/packages that have ended up in the wrong country. It's far from unheard of, sadly.

Oedipax · #625 Post by **Oedipax** » Tue Jan 29, 2013 7:33 pm

Received my copies of The Blue Angel and Fear and Desire in Atlanta today.

Where's my MoC?

Re: 125 / BD 50 The Passion of Joan of Arc

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